Maximising Your Local SEO: The Ultimate Google My Business Strategy for Small Businesses

Are you a local business owner looking to boost your online presence and attract more customers to your business? Local businesses can greatly benefit from optimising their Google My Business profile and implementing effective local SEO strategies to improve their online visibility and attract more customers.

Google My Business is a free tool that allows you to manage how your business appears on Google Search and Maps. By optimising your Google My Business profile, you can improve your visibility in local rankings, attract more local customers, and ultimately grow your revenue.

But why is investing in a local SEO strategy so important? For starters, it can significantly increase your visibility to potential customers who are searching in local searches. By providing accurate and up-to-date information about your business, you can make it easier for customers to find and choose your business over your competitors.

In addition, having an optimised Google My Business profile can also improve your business's reputation and credibility. When your business appears at the top of local search results, it gives potential customers the impression that you are a trusted and authoritative business in your industry.

So if you're looking for local SEO strategies and want to attract more customers to your business, start with your Google My Business profile. Keep reading to learn more about how you can get started.

Get Found Locally

To get started with Google My Business the first step is to claim and verify your listing on GMB. This ensures that your business information is accurate and up-to-date, which is crucial for attracting potential customers who are searching for businesses like yours in your local area. 

Completing your Google My Business (GMB) profile is essential for optimising your listing and improving your visibility in local search results. This includes filling out all of the necessary information such as your business name, address, phone number, website URL, and hours of operation. Additionally, you should also provide detailed information about your products, services, and any other relevant attributes that can help potential customers better understand what your business offers.

In 2023, the primary category holds the most weight when it comes to GMB optimisation. Therefore, it's important to carefully choose the right primary category for your business. To do this, you should research your competitors' categories and consider which ones are most relevant to your business. You should also choose additional categories that accurately represent your business offerings.

Beyond the primary category, there are many other attributes and categories that can be added to your GMB profile to improve its optimisation. Some examples include indicating whether your business is wheelchair accessible, pet-friendly, or has outdoor seating. By providing as much detail as possible, you can increase your chances of appearing at the top of local search results and attracting more customers to your business.

Attract More Local Customers With Content

Creating high-quality content for your Google My Business (GMB) profile is an essential component to optimising your listing and attracting potential customers. One way to do this is by using relevant keywords throughout your GMB profile, including in your business description, posts, and reviews. By utilising the right keywords, you can help improve your ranking in local search results and attract more customers to your business.

Another way to create high-quality content for your GMB profile is by highlighting any work you have done for the local community. This can include sharing information about any charitable organisations or events that your business has supported or participated in. By doing so, you can demonstrate your commitment to the local community and differentiate yourself from competitors in your industry. This approach not only helps establish trust and credibility with potential customers but also increases the likelihood of your business appearing in local search results for relevant keywords.

In addition to these tactics, it's also important to regularly update your GMB profile with fresh and engaging content. This can include posting photos of your products or services, responding to customer reviews, and sharing updates about your business hours and offerings. By taking a proactive approach to creating high-quality content for your GMB profile, you can improve your visibility in local search results and ultimately attract more customers to your business.

The Power of Reviews

Reviews are an essential part of your Google My Business profile and are crucial for improving your local search ranking. This is because reviews provide social proof that your business is reputable and trustworthy. Additionally, Google's algorithm takes into account the number and quality of reviews when determining a business's ranking in local search results. The more positive reviews your business has, the higher it will rank in local search results, which can lead to increased visibility and more traffic to your website. As a result, businesses should be proactive in soliciting reviews from satisfied customers through various channels such as email, social media, or even in-person requests. It's important to make the review process as easy as possible for customers by providing clear instructions and links to your GMB profile. 

To effectively gain quality reviews, it's important to ask relevant questions that not only encourage customers to leave feedback but also provide valuable insights into your business. One way to do this is by asking specific questions about the customer's experience, such as "What service did you have?" or "How was your overall experience with our business?" By asking targeted questions, you can prompt customers to provide more detailed feedback.

However, it's not enough to simply collect reviews – it's equally important to respond to them in a timely and professional manner. Responding to reviews shows that you value and appreciate customer feedback, and can help to address any negative comments and prevent potential customers from being deterred. Even if a review is negative, responding promptly and politely can help mitigate the situation and demonstrate your commitment to resolving issues. 

Why Videos and Photos are Critical

Adding photos and videos to your Google My Business (GMB) profile is an effective way to showcase your business's products and services and attract potential customers. However, it's important to keep in mind that the quality of your images can have a significant impact on how your business is perceived by customers and how it ranks in local search results. To maximise the impact of visual content on your GMB profile, it's crucial to use high-quality photos and videos that accurately represent your business. This includes ensuring that your photos are well-lit, properly framed, and in focus. 

Additionally, optimising your photos for local SEO by including relevant keywords in the file name and image alt tags can help to improve your ranking in local search results. By taking a strategic approach to using visual content on your GMB profile, businesses can effectively convey their brand and offerings, improve their online visibility, and ultimately drive more traffic and revenue.

Track and Improve 

Monitoring your local SEO performance is key to ensuring that your business is visible to potential customers in local search results. To effectively track your local search optimisation efforts, it's essential to use tools like Google Analytics and Google Search Console to monitor your local search rankings and visibility. These tools can help you identify areas where your business may be underperforming and provide insights into how to improve your ranking. 

Additionally, analysing website traffic and user behaviour data can help you understand how people are finding and interacting with your business online. This includes identifying which keywords are driving the most traffic to your site, which pages are performing well, and which ones may need improvement. By making adjustments to your local SEO strategy as needed based on these insights, you can improve your results over time and attract more customers to your business. Regular monitoring and analysis of your local SEO performance is a critical component of any successful local SEO strategy.

Unlock the Full Potential of Local Search With Apple Maps and Bing Places

If you've optimised your Google My Business profile and are looking to expand your local SEO efforts, it's a good idea to consider optimising your business's presence on other search engines such as Apple Maps and Bing Places. While Google is by far the most popular search engine, having a presence on other platforms can help to increase your business's visibility and attract new customers. However, it's important to keep in mind that Google should still be your top priority when it comes to local SEO. This is because Google accounts for the majority of online searches and has the most advanced local search algorithms. 

By first focusing on optimising your Google My Business profile and improving your ranking in Google search results, you can establish a strong foundation for your local SEO strategy. Once you've achieved success on Google, you can then turn your attention to other platforms like Apple and Bing to further expand your reach and attract even more customers. At present, 60% of businesses are not utilising Apple and Bing for local SEO purposes, and a mere 16% of the businesses that do use these platforms are taking steps to optimise them.


By taking a strategic approach to local SEO and prioritising Google My Business, businesses can improve their online visibility, attract more customers, and drive long-term success. By implementing these local SEO tips, you can stay ahead of the competition and succeed in the increasingly competitive world of local SEO.