Online Reputation Management

Online Reputation Management

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Today, ecommerce is all about transparency, good customer relations, and honest content. Seller reviews, product reviews, customer relations via social media and online chat are all part of this approach. So it is absolutely crucial that these channels are monitored and managed to protect your online reputation. If your reputation is not managed, you run the risk for losing customers right at the start of your conversion funnel - the acquisition part. This will have a direct impact on your bottom line.

Tronik helps you manage your online reputation. We create alerts, monitor social media, and advise on how best to respond to negative reviews. Not all negative reviews are bad. Research shows that a few negative reviews can even be good for conversion. However, lots of negative reviews need immediate action.

What Our Clients say

We have formed long-term relationships with our fabulous clients and enjoy helping them increase their profits.

Jack Newitt

Director, Newitts

Tronik has made sure we're on the cutting edge of e-commerce since the turn of the century

Lindsay Gilkison

Partner, ATREQ

Tronik did a complete rebrand for us, from brand name, logo design, website to product shots.

Neil Jennings

MD, Beemat

Not only have we seen our revenue increase threefold, our brand profile has equally increased.

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